The Best CRM forWedding Florists

A wedding florist CRM is client-relationship-management software built specifically for the way wedding and event florists work. Unlike a generic CRM (Salesforce, HubSpot), a florist CRM stores event-specific data — wedding date, venue, color palette, stem counts, proposal status — and connects directly to proposals, recipes, and invoicing so a single client record carries every detail from first inquiry through delivery day.

Wedding florists juggle 20–80 leads at a time, each with multiple consultations, design rounds, and contract revisions over a 6–12 month booking cycle. A CRM stops leads from slipping through the cracks, automates the follow-ups that win bookings, and keeps every email, proposal version, and payment in one timeline so nothing gets lost between Gmail, spreadsheets, and sticky notes.

Generic CRMs make you build the florist workflow yourself — custom fields for wedding date, custom pipelines for inquiry-to-event, custom integrations for proposals. Fiory CRM ships with all of it pre-built. Inquiry forms capture wedding date, venue, and budget on day one. The pipeline matches how florists actually book. Proposals, recipes, contracts, and invoicing all live on the same client record.

Yes. You can import contacts via CSV during onboarding, including past clients, current leads, and venue contacts. Existing event details, notes, and dates are preserved so you can switch from spreadsheets or another CRM without losing history.

Yes. If you use the Fiory website builder, inquiry forms feed directly into the CRM — every new lead creates a client profile with their event details pre-filled. If you use a different website (Squarespace, Wix, Showit), you can embed Fiory inquiry forms or forward emails to a Fiory address that auto-creates leads.

The Fiory CRM is included in the Fiory Complete plan at $138/month (or $1,500/year, saving $156). Complete includes CRM, proposals, recipe management, invoicing, e-sign contracts, client portal, and a website builder — everything a wedding florist needs in one platform. A free 7-day trial is available with no credit card required.

Yes. Fiory supports team accounts so designers, sales coordinators, and assistants can all access shared client records, leave internal notes, and pick up where someone else left off. Activity history shows who did what, so handoffs between team members are clean.

Yes. You can set automated reminders for yourself (e.g., "follow up 3 days after sending proposal") and pre-built sequences for common stages — inquiry response, post-consultation thank-you, contract reminders, final-payment nudges. You stay in control of when messages go out and can edit before sending.

Yes. Fiory.AI offers a 7-day free trial of Fiory Complete, which includes the full CRM. No credit card required to start. After the trial it's $138/month, billed monthly — cancel anytime.

Yes. Every lead in Fiory CRM is tagged with a source — website inquiry form, Instagram, referral, wedding directory, Google search, etc. Source reports show which channels actually convert into booked weddings, so you can focus marketing budget on what works.